People-First Assistant Manager: Lead Team & Guest Experience

burgerking; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Scholarship fund

Emergency fund

Discount program

Cost estimator tool

Wellness program

Fertility planning tool

Job summary

Burger King is seeking a hands-on supervisor in Houston, TX. This role focuses on developing servant leaders, delivering memorable guest experiences, and balancing guest satisfaction with financial goals.

The ideal candidate has 1–2 years of supervisory experience, excels in guest service, and can work all shifts including weekends and holidays. Join a growing Burger King franchise and contribute to a high-performing team.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first.
• Create memorable experiences—delivers service guests won’t forget.
• Administration—balances high-quality guest experience with financial goals.
• Welcomes new team members and provides training needed for their job.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of shift supervisors for next roles.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback, celebrate.
• Monitors speed of service to meet guest expectations.
• Keeps the restaurant welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with GM to improve guest metrics and actions.

Skills

Guest service

Team leadership

Effective communication

Conflict resolution

Education

High school diploma or equivalent

Job description

Burger King is seeking a hands-on supervisor in Houston, TX. This role focuses on developing servant leaders, delivering memorable guest experiences, and balancing guest satisfaction with financial goals.

The ideal candidate has 1–2 years of supervisory experience, excels in guest service, and can work all shifts including weekends and holidays. Join a growing Burger King franchise and contribute to a high-performing team.