People-First HR Assistant: Front Desk & Onboarding

lakelandcc; Kirtland (OH); On-site; USD 26,000 - 30,000; Full time

Job summary

Lakeland Community College's Human Resources Department seeks a full-time HR Assistant to support office operations and serve as the welcoming face for the department. This role emphasizes strong customer service, organization, and teamwork in a public environment.

You will handle reception duties, aid with interviews, records, and onboarding support, and help maintain personnel files while ensuring confidentiality and accuracy in daily HR processes.

Qualifications

• Associate degree preferred; three years in a busy, public-facing office.
• Strong Microsoft Office proficiency (Word/Excel) and attention to detail.
• Experience in human resources or related field is advantageous.

Responsibilities

• Greet callers and visitors at the HR desk and provide courteous assistance.
• Support HR processes: interviews scheduling, room reservations, and document preparation.
• Maintain digital and physical personnel records; assist with onboarding and verification tasks.

Skills

Customer service

Microsoft Word

Microsoft Excel

Data entry

Communication

Education

Associate degree in Human Resources or related field

Tools

Banner system

HRIS

Job description

Lakeland Community College's Human Resources Department seeks a full-time HR Assistant to support office operations and serve as the welcoming face for the department. This role emphasizes strong customer service, organization, and teamwork in a public environment.

You will handle reception duties, aid with interviews, records, and onboarding support, and help maintain personnel files while ensuring confidentiality and accuracy in daily HR processes.