People-First Facilities Coordinator | Guest & Space Experience

Macro; Bellevue (WA); On-site; USD 65,000 - 75,000; Full time

Job summary

Macro in Bellevue, Washington is seeking a dynamic Facilities Coordinator to be the main point of contact for colleagues, clients and visitors, ensuring a welcoming and efficient workplace.

You will manage employee engagement, inquiries, facilities inspections, onboarding, meeting room bookings, vendor coordination, and compliance to deliver high‑quality service and an outstanding customer experience across the site.

Qualifications

• Experience in customer-facing or hospitality environments.
• Strong communication and interpersonal skills.
• Ability to manage office facilities tasks and vendor coordination.

Responsibilities

• Welcome colleagues, clients and visitors, providing tailored assistance and meeting their needs.
• Resolve inquiries promptly to ensure high level of service.
• Conduct facilities inspections, ensuring cleanliness and functionality.
• Identify, report and follow up on issues related to furniture, fixtures and equipment via Facilities Helpdesk.
• Promote proper use of workspace and address conduct issues with Facilities Management.
• Improve service delivery by adapting to changing business requirements.
• Meet and greet visitors and assist with entry while ensuring security compliance.
• Onboard: space planning for the office and setup for new employees.
• Manage meeting room bookings, forward bookings, cancellations and setup needs.
• Coordinate on-site vendor activity, verify documentation and assist with invoicing/POs.
• Ensure contract and service compliance and perform quality audits.
• Update workplace signage to stay current with branding.

Skills

Adaptability

Resilience

Communication Skills

Teamwork

Initiative

Attention to Detail

Problem-Solving

Relationship Building

Organisational Skills

Professionalism

Positive Demeanour and Presentation

Job description

Macro in Bellevue, Washington is seeking a dynamic Facilities Coordinator to be the main point of contact for colleagues, clients and visitors, ensuring a welcoming and efficient workplace.

You will manage employee engagement, inquiries, facilities inspections, onboarding, meeting room bookings, vendor coordination, and compliance to deliver high‑quality service and an outstanding customer experience across the site.