Guest Experience & Facilities Coordinator

CBRE; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

CBRE seeks a Workplace Experience Coordinator to deliver world-class service to employees and visitors in a designated building. You will serve as the first point of contact, greet guests, manage passes, and uphold security.

You’ll coordinate events, handle on-site services, respond to inquiries with professional service, arrange meetings, and work with vendors to ensure smooth operations. Strong communication and Microsoft Office skills are required.

Qualifications

• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Strong communication to exchange straightforward information.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• Greet visitors and issue passes while following security protocols.
• Answer phones professionally and prepare presentations.
• Arrange recreational, dining, and business activities.
• Coordinate janitorial, maintenance, mail, and onboarding tasks.
• Acknowledge inquiries and provide solutions with customer-service focus.
• Organize on-site events, secure space, set up, and tear down.
• Follow property security and emergency procedures.
• Coordinate with vendors supplying services or goods.
• Explain information clearly and follow directions from the manager.
• Apply existing procedures to solve straightforward problems.

Skills

Communication skills

Organizational skills

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE seeks a Workplace Experience Coordinator to deliver world-class service to employees and visitors in a designated building. You will serve as the first point of contact, greet guests, manage passes, and uphold security.

You’ll coordinate events, handle on-site services, respond to inquiries with professional service, arrange meetings, and work with vendors to ensure smooth operations. Strong communication and Microsoft Office skills are required.