People-First Customer Experience & Admin Specialist

Crash Champions; Batavia (IL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions in Batavia, IL is seeking a friendly administrative assistant to greet customers and handle calls, appointments, and correspondence. You will provide clerical support to the General Managers and Service Advisors, helping keep operations smooth and responsive.

The role offers competitive pay ($15.00–$25.00 per hour) and a benefits package including medical, dental, vision, life and disability insurance, a 401k match, referral bonus, and paid holidays.

Qualifications

• Interpersonal and customer service skills required.
• Analytical and problem-solving abilities needed.
• Multitasking and organizational skills essential.
• Ability to handle a high volume of calls and emails daily.
• Attentiveness and patience are important.

Responsibilities

• Greet and assist customers promptly and professionally.
• Keep workspace clean as the first contact point.
• Manage incoming calls, walk-ins, and written correspondence.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables/payables and balance month-end statements.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Customer service

Analytical skills

Problem solving

Multitasking

Organizational skills

Communication (phone/email)

Attentiveness

Job description

Crash Champions in Batavia, IL is seeking a friendly administrative assistant to greet customers and handle calls, appointments, and correspondence. You will provide clerical support to the General Managers and Service Advisors, helping keep operations smooth and responsive.

The role offers competitive pay ($15.00–$25.00 per hour) and a benefits package including medical, dental, vision, life and disability insurance, a 401k match, referral bonus, and paid holidays.