Customer Experience Specialist – Front Desk & Admin

Crash Champions; Naperville (IL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k with match

Referral Bonus

Paid Holidays

Job summary

Crash Champions is seeking a friendly, detail-oriented team member at our Naperville shop to greet customers, handle calls and walk-ins, and provide clerical support to the General Managers and Service Advisors.

Posted pay ranges from $15.00 to $25.00 per hour, with benefits including medical, dental, vision, life and disability insurance, a 401k plan with matching, referral bonuses, and paid holidays. This on-site role emphasizes strong communication and organizational skills.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving abilities.
• Multitasking and organizational skills.

Responsibilities

• Greet and assist customers promptly and professionally.
• Keep the workspace clean as the first point of contact.
• Manage incoming calls, walk-ins, and written correspondence.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables/payables and data entry, balance month-end statements.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Analytical skills

Multitasking

Phone/email handling

Attention to detail

Job description

Crash Champions is seeking a friendly, detail-oriented team member at our Naperville shop to greet customers, handle calls and walk-ins, and provide clerical support to the General Managers and Service Advisors.

Posted pay ranges from $15.00 to $25.00 per hour, with benefits including medical, dental, vision, life and disability insurance, a 401k plan with matching, referral bonuses, and paid holidays. This on-site role emphasizes strong communication and organizational skills.