Customer Experience Specialist – High-Volume Support

Crash-Champions-Collision-Repair-Team-1; Orlando (FL); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

Paid Holidays

Job summary

Crash Champions is hiring for a customer service/administrative role at our Orlando area shop. You will greet customers, route inquiries, and support the General Managers and Service Advisors with clerical tasks.

This position emphasizes strong communication, organization, and the ability to handle multiple channels daily. We offer comprehensive benefits and a compensation range aligned with hourly pay rates posted.

Qualifications

• Customer service experience and interpersonal skills
• Ability to handle high call volume and emails
• Strong problem solving and analytical thinking

Responsibilities

• Greet and assist customers promptly and professionally
• Maintain clean, welcoming workspace as first point of contact
• Manage incoming calls, walk‑ins, and written inquiries
• Provide clerical support to General Managers and Service Advisors
• Handle receivables/payables and data entry in accounting systems
• Perform other duties as assigned

Skills

Customer service

Communication

Multitasking

Organizational skills

Patience

Job description

Crash Champions is hiring for a customer service/administrative role at our Orlando area shop. You will greet customers, route inquiries, and support the General Managers and Service Advisors with clerical tasks.

This position emphasizes strong communication, organization, and the ability to handle multiple channels daily. We offer comprehensive benefits and a compensation range aligned with hourly pay rates posted.