People-First Assistant Store Manager — Retail Leadership

Carter's Retail; Lawrenceville (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Education programs (Advance You)

Paid time off and holidays

Parental leave and adoption assistance

Charitable matching gifts

Professional development

Job summary

Carter's Retail is seeking an Assistant Store Manager in Lawrenceville, GA to lead a team and deliver welcoming service for growing families. You will oversee day-to-day operations, coach staff, optimize product presentation, and ensure a genuine customer focus on the sales floor while maintaining store standards.

You'll partner with the Store Manager to recruit and train talent, manage schedules, and drive KPIs, including sales and loss prevention.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Customer engagement

Communication

Tech skills

Education

High School Diploma or GED

Retail management experience

Job description

Carter's Retail is seeking an Assistant Store Manager in Lawrenceville, GA to lead a team and deliver welcoming service for growing families. You will oversee day-to-day operations, coach staff, optimize product presentation, and ensure a genuine customer focus on the sales floor while maintaining store standards.

You'll partner with the Store Manager to recruit and train talent, manage schedules, and drive KPIs, including sales and loss prevention.