People-First AGM: Lead Ops & Service Excellence

Taco Bell

Windham (CT)

On-site

USD 55,000 - 75,000

Full time

9 days ago

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Job summary

Taco Bell is seeking an Assistant General Manager to partner with the Restaurant General Manager in leading a Taco Bell restaurant. The role trains employees, responds to customer needs, and models behavior aligned with the Live Más culture.

You will focus on leadership, operational excellence, and delivering great food and service. The AGM builds a strong leadership bench, manages day-to-day operations, and drives safety, customer satisfaction, and financial performance while living Taco Bell

Qualifications

  • High School minimum; University degree preferred.
  • 1-3 years operational management experience in the Quick Service Restaurant industry or retail with Profit & Loss responsibility.
  • Strong business math and accounting skills to manage P&L; strong analytical/decision-making abilities.
  • Strong interpersonal and conflict resolution skills.
  • Excellent oral and written communication; strong team-building capability.
  • Dynamic, energetic leader; self-starter; proactive and results-driven.
  • Experience in coaching/managing managers and driving customer satisfaction.

Responsibilities

  • Build People Capability by recruiting, training, and developing store staff.
  • Deliver a Consistent Customer Experience through service excellence and safety.
  • Grow the Brand, Sales and Profits by managing costs, labor, and inventory.
  • Lead the restaurant team to execute ILCs and company standards; drive culture.

Skills

People leadership
Customer service
Communication
Analytical thinking
Conflict resolution

Education

High School
University degree

Job description

Taco Bell is seeking an Assistant General Manager to partner with the Restaurant General Manager in leading a Taco Bell restaurant. The role trains employees, responds to customer needs, and models behavior aligned with the Live Más culture.

You will focus on leadership, operational excellence, and delivering great food and service. The AGM builds a strong leadership bench, manages day-to-day operations, and drives safety, customer satisfaction, and financial performance while living Taco Bell

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