People Experience Partner - Onsite HR & Engagement

Amazon Inc.; Northborough (MA); On-site; USD 51,000 - 90,000; Full time

Job summary

Amazon.com Services LLC is seeking an HR Partner to join our People eXperience and Technology (PXT) team at a Northborough facility. The role focuses on employee experience, engagement, leadership development, and HR operational excellence, working onsite to partner with Operations and site leaders to drive consistent HR processes.

You will coach frontline leaders, support engagement initiatives, manage confidential information, and use data-driven insights to improve the employee experience

Qualifications

• Experience handling confidential information.
• Bachelor's degree or 2+ years Amazon HR experience or equivalent.
• Proficient with Microsoft Office and HR tools.
• Ability to communicate effectively with diverse audiences.

Responsibilities

• Support a positive employee experience by executing key programs and partnering with PXT and Operations.
• Execute standard work with consistent quality, meeting SLAs and documenting HR processes.
• Provide frontline employee support, address concerns, and escalate as needed while handling sensitive information.
• Assist in running feedback channels and engagement activities, driving improvements in employee experience.
• Coach frontline leaders on engagement, recognition, and performance conversations.
• Support site-level engagement, communication, and culture-building initiatives.
• Track PXT data trends and prepare insights for site reviews or team discussions.
• Promote self-service tools and identify gaps to improve usability and adoption.

Skills

Confidential information handling

Microsoft Office Suite

Effective communication

Data-driven decision making

HR experience in operations

Education

Bachelor's degree or 2+ years Amazon HR experience

Tools

HR analytics platforms

AI-powered tools

Excel pivot tables

HR technologies

Job description

Amazon.com Services LLC is seeking an HR Partner to join our People eXperience and Technology (PXT) team at a Northborough facility. The role focuses on employee experience, engagement, leadership development, and HR operational excellence, working onsite to partner with Operations and site leaders to drive consistent HR processes.

You will coach frontline leaders, support engagement initiatives, manage confidential information, and use data-driven insights to improve the employee experience