People Experience HR Partner — Talent & Culture

Amazon Inc.; Omaha (NE); Hybrid; USD 68,000 - 118,000; Full time

Job summary

Amazon.com Services LLC is seeking an HR Business Partner to provide HR generalist support to a large population of hourly employees and business leaders, focusing on talent management, employee engagement, and internal customer service.

This role balances strategic and tactical responsibilities, leveraging data-driven insights to drive business impact and potentially leading a team of entry-level HR employees to enhance the employee experience and operational excellence onsite.

Qualifications

• Bachelor's degree or 2+ years Amazon experience
• 2+ years HR or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing) experience
• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management

Responsibilities

• Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent while minimizing risk.
• Use data analytics to identify emerging trends and implement proactive solutions at the site level.
• Execute and monitor employee engagement strategies and recognition programs.
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters.
• Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions.
• Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining high-touch service delivery

Education

Bachelor's degree

2+ years Amazon experience

2+ years HR or equivalent experience

Job description

Amazon.com Services LLC is seeking an HR Business Partner to provide HR generalist support to a large population of hourly employees and business leaders, focusing on talent management, employee engagement, and internal customer service.

This role balances strategic and tactical responsibilities, leveraging data-driven insights to drive business impact and potentially leading a team of entry-level HR employees to enhance the employee experience and operational excellence onsite.