Pension Benefits Clerk (Temporary)

Serco; Orlando (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Serco invites applications for a General Clerk III to support retirement pension processing on a dynamic team. This temporary role runs for about 6–8 months and involves handling routine clerical tasks, reviewing applications for completeness, and processing customer communications and updates.

The role requires a High School Diploma or GED, at least one year of relevant experience, and proficiency with Microsoft Office. Eligibility to obtain a Public Trust security clearance is required.

Qualifications

• High School Diploma or GED is required.
• One year of relevant work experience in benefits processing, payroll, or customer service is preferred.
• Microsoft Office knowledge is required.
• Ability to obtain/maintain a Public Trust security clearance.

Responsibilities

• Support routine case processing and clerical duties for processing activities.
• Review incoming applications for completeness and submit customer correspondence requests.
• Review incoming mail and process customer account updates and responses.
• Ensure adherence to PBGC, Serco, and team policies.

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Serco invites applications for a General Clerk III to support retirement pension processing on a dynamic team. This temporary role runs for about 6–8 months and involves handling routine clerical tasks, reviewing applications for completeness, and processing customer communications and updates.

The role requires a High School Diploma or GED, at least one year of relevant experience, and proficiency with Microsoft Office. Eligibility to obtain a Public Trust security clearance is required.