Entry-Level Pension Benefits Specialist

Serco; Bath (ME); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Tuition reimbursement

Life insurance and disability coverage

PTO and paid time off

Employee Assistance Plan

Job summary

Serco seeks a Junior Benefits Administrator to support retirement pensions processing in a high-energy environment. You will handle routine case processing, benefit applications, and client data updates under supervision, contributing to service quality for retirees.

The role requires a high school diploma or GED and at least two years in related fields, with proficiency in Microsoft Office and the ability to obtain a Public Trust clearance. This is a 6–8 month temporary assignment.

Qualifications

• High School Diploma or GED required.
• Two years of relevant work experience in benefits, payroll, HR, or related fields.

Responsibilities

• Perform routine entry level case processing activities including benefit applications and benefit calculations requests.
• Process client requested account updates and complete customer facing data entry.
• Submit requests for customer correspondence using client-based software.
• Maintain knowledge of concepts, practices and procedures related to benefits administration.
• Work under supervision and adhere to Serco and PBGC policies.

Skills

Customer service

Data entry

Attention to detail

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Serco seeks a Junior Benefits Administrator to support retirement pensions processing in a high-energy environment. You will handle routine case processing, benefit applications, and client data updates under supervision, contributing to service quality for retirees.

The role requires a high school diploma or GED and at least two years in related fields, with proficiency in Microsoft Office and the ability to obtain a Public Trust clearance. This is a 6–8 month temporary assignment.