Entry-Level Retirement Benefits Associate (Temp)

Serco; Omaha (NE); On-site; USD 25,000 - 33,000; Full time

Job summary

Serco invites applications for a Junior Benefits Administrator to join a fast-paced team supporting retirement pension processing. The role involves handling benefit applications, calculations, and client data updates, with emphasis on accuracy and customer service.

Temporary, 6–8 months, with onboarding and supervision. Requires a high school diploma or GED, 2 years of related work experience, and the ability to obtain a Public Trust clearance. Proficiency in Microsoft Office is expected.

Qualifications

• Minimum: High School Diploma or GED.
• 2 years of relevant work experience (benefits, payroll, billing, HR, customer service, etc.).
• Proven proficiency with Microsoft Office applications.

Responsibilities

• Perform routine entry level case processing activities (e.g., processing benefit applications).
• Process requests for benefit calculations and account updates.
• Complete customer-facing data entry and submit requests for customer correspondence.
• Utilize client-based software with accuracy and adhere to policies.
• Work under supervision and follow Serco and PBGC guidelines.

Skills

Customer service

Data entry

Microsoft Office

Education

High School Diploma or GED

Job description

Serco invites applications for a Junior Benefits Administrator to join a fast-paced team supporting retirement pension processing. The role involves handling benefit applications, calculations, and client data updates, with emphasis on accuracy and customer service.

Temporary, 6–8 months, with onboarding and supervision. Requires a high school diploma or GED, 2 years of related work experience, and the ability to obtain a Public Trust clearance. Proficiency in Microsoft Office is expected.