Pedodontics Patient Experience Coordinator

Great Expressions; Snellville (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Great Expressions in Snellville, GA is seeking a Pedodontics Patient Coordinator to greet patients, schedule appointments, and manage patient records. You will ensure a smooth, welcoming experience and accurate data handling in the dental practice management system.

The role requires strong customer service skills, attention to detail, and the ability to coordinate with dental staff to maintain efficient patient flow and excellent service standards.

Qualifications

• 2-3 years of proven experience as a receptionist or in a customer service role in a dental office.
• 1-2 years Pedodontics experience preferred
• High school diploma or equivalent; additional healthcare administration education/certification is a plus.

Responsibilities

• Provide a warm and friendly welcome to patients as they arrive at the dental practice.
• Schedule appointments for patients, considering preferences and staff availability.
• Maintain patient records in the dental practice management system with accuracy and confidentiality.
• Verify and update patient insurance information and collect co-pays/deductibles as applicable.
• Coordinate with dental staff to optimize appointment calendar and patient flow.
• Respond to patient inquiries via phone, email, or in person with clear information about services and policies.

Skills

Customer service

Pedodontics experience

Education

High school diploma

Tools

Practice management system

Job description

Great Expressions in Snellville, GA is seeking a Pedodontics Patient Coordinator to greet patients, schedule appointments, and manage patient records. You will ensure a smooth, welcoming experience and accurate data handling in the dental practice management system.

The role requires strong customer service skills, attention to detail, and the ability to coordinate with dental staff to maintain efficient patient flow and excellent service standards.