Dental Front Desk & Patient Experience Specialist

Great Expressions Dental Centers; Snellville (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Great Expressions Dental Centers in Snellville, GA, is seeking a Patient Coordinator to greet patients, schedule appointments, and manage records. You will ensure a welcoming front desk and accurate information flow.

You will coordinate with hygienists and dentists, verify insurance, collect co-pays, and maintain confidentiality in accordance with privacy regulations. Previous dental reception experience is preferred.

Qualifications

• 1-3 years of proven experience as a receptionist or in a customer service role, in a dental office
• High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus

Responsibilities

• Greet patients and provide a warm, welcoming front desk experience.
• Schedule appointments and manage the appointment calendar with staff.
• Maintain patient records and ensure confidentiality and privacy compliance.
• Verify and update patient insurance information and collect co-pays/deductibles.
• Process insurance claims and coordinate with providers for billing inquiries.
• Communicate with patients about services, forms, and practice policies.
• Keep reception area organized and coordinate with staff to maintain smooth patient flow.

Skills

Customer service

Receptionist experience

Scheduling

Education

High school diploma

Tools

Practice management software

Job description

Great Expressions Dental Centers in Snellville, GA, is seeking a Patient Coordinator to greet patients, schedule appointments, and manage records. You will ensure a welcoming front desk and accurate information flow.

You will coordinate with hygienists and dentists, verify insurance, collect co-pays, and maintain confidentiality in accordance with privacy regulations. Previous dental reception experience is preferred.