Pediatrics Patient Services Specialist | Care & Billing

Advocate Health Care; Naperville (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Advocate Health Care's Aurora Medical Group in Naperville is seeking a Patient Service Representative to support providers, connect with patients, and help ensure a seamless, compassionate experience each day.

The role covers scheduling, registration and billing; requires a high school diploma and 1–2 years of customer service experience; you may travel to a sister site in Downers Grove and work a schedule of M-F with occasional late hours and Saturdays.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provide efficient, high-quality patient services for appointments and inquiries.
• Enter billing information at time of service and verify payer details.
• Maintain accurate and timely medical records as part of the ambulatory care team.

Skills

Customer service experience

Communication skills

Education

High school diploma or equivalent

Job description

Advocate Health Care's Aurora Medical Group in Naperville is seeking a Patient Service Representative to support providers, connect with patients, and help ensure a seamless, compassionate experience each day.

The role covers scheduling, registration and billing; requires a high school diploma and 1–2 years of customer service experience; you may travel to a sister site in Downers Grove and work a schedule of M-F with occasional late hours and Saturdays.