Pediatric Patient Services and Billing Coordinator

Advocate Health; Barrington (IL); On-site; USD 20,664,000 - 27,552,000; Part time

Job summary

Advocate Health's Advocate Medical Group in Illinois seeks a Patient Service Representative to deliver front-desk and billing support at Lake Barrington and Crystal Lake Peds clinics.

You'll handle scheduling, registration, and billing entries, assist providers, and ensure compassionate patient experience in a high-volume ambulatory setting.

The 20-hour per week role includes one evening and rotating Saturdays with set shift times.

Qualifications

• High school diploma or equivalent.
• 1-2 years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provide patient scheduling, registration, and billing support.
• Enter billing information at time of service and collect payments.
• Maintain accurate medical records and support clinical staff.
• Deliver high-quality customer service to patients and families.
• Assist with answering calls and guiding patients through procedures.

Skills

Customer service

Call center

Communication

Education

High school diploma

Experience in customer service

Job description

Advocate Health's Advocate Medical Group in Illinois seeks a Patient Service Representative to deliver front-desk and billing support at Lake Barrington and Crystal Lake Peds clinics.

You'll handle scheduling, registration, and billing entries, assist providers, and ensure compassionate patient experience in a high-volume ambulatory setting.

The 20-hour per week role includes one evening and rotating Saturdays with set shift times.