Patient Services & Scheduling Specialist

125 Advocate Health and Hospitals Corporation; Aurora (IL); On-site; USD 27,000 - 41,000; Full time

Job summary

Advocate Christ Medical Center in Aurora, IL is seeking a detail‑oriented patient services specialist. You will handle scheduling, registration, and billing tasks to support efficient patient flow and accurate records.

Responsibilities include assisting clinical staff by ensuring correct billing information and timely data entry, while maintaining high quality customer service for patients and families.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult caller/patients.

Responsibilities

• Schedule: Monday-Friday 8:45am-5:15pm, NO weekends, No Holidays.
• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

Billing system

Job description

Advocate Christ Medical Center in Aurora, IL is seeking a detail‑oriented patient services specialist. You will handle scheduling, registration, and billing tasks to support efficient patient flow and accurate records.

Responsibilities include assisting clinical staff by ensuring correct billing information and timely data entry, while maintaining high quality customer service for patients and families.