Patient Service & Billing Specialist - Part-Time

aah; Naperville (IL); On-site; USD 28,000 - 41,000; Part time

Job summary

Aurora Medical Group (AMG) in Naperville, IL is hiring a Part-time Patient Service Representative to join the ambulatory care team. You will support providers, connect with patients, and help ensure a seamless, compassionate experience during scheduling, registration, and billing tasks.

The role requires a high school diploma or equivalent, 1–2 years of customer service experience, and the ability to handle difficult callers.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of customer service experience is preferred.
• Experience handling difficult caller/customers/patients is a plus.

Responsibilities

• Patient Services: Provides efficient, high-quality service to patients and handles scheduling, billing and information requests.
• Billing Services: Ensures entry of billing information at time of service and follows up on missing data.
• Medical Records: Maintains accurate and timely medical records in the practice system.

Skills

Customer service experience

Phone etiquette

Communication skills

Teamwork

Education

High school diploma or equivalent

Job description

Aurora Medical Group (AMG) in Naperville, IL is hiring a Part-time Patient Service Representative to join the ambulatory care team. You will support providers, connect with patients, and help ensure a seamless, compassionate experience during scheduling, registration, and billing tasks.

The role requires a high school diploma or equivalent, 1–2 years of customer service experience, and the ability to handle difficult callers.