Pediatrics Front Desk Pro: Patient Flow & Check-In

Trinity Health; Davenport (IA); Vor Ort; USD 32.000 - 40.000; Vollzeit

Benefits dieser Stelle

Full benefits package

Growth opportunities

Zusammenfassung

Trinity Health in Davenport, IA seeks a Clinic Receptionist to warmly greet patients and visitors and manage front-desk duties. You will help maintain patient flow, schedule appointments, and handle phone calls with a professional demeanor.

The role requires collecting patient information, validating insurance eligibility, and entering data into the EHR. The position is full-time with standard day shifts and benefits as part of MercyOne Health System.

Qualifikationen

• High school diploma or equivalent required.
• Basic Life Support (BLS) certification or obtained within 3 months of hire.
• Mandatory Reporter abuse training completed within 3 months of hire.
• Ability to read, write and understand English, and communicate effectively.
• Maintain a high degree of confidentiality with patient information.
• Demonstrate honesty, integrity and caring aligned with Trinity Health values.

Aufgaben

• Check-in patients and ensure admission processes meet policies.
• Answer and direct phone calls; schedule appointments.
• Obtain accurate patient and insurance information; collect copays.
• Enter demographics and insurance data into the EHR system.
• Scan/copy relevant patient documents into the records.

Kenntnisse

Interpersonal skills

Customer service

Professional demeanor

Communication

Multitasking

Ausbildung

High school diploma

Tools

EHR systems

Phone system

Scheduling software

Jobbeschreibung

Trinity Health in Davenport, IA seeks a Clinic Receptionist to warmly greet patients and visitors and manage front-desk duties. You will help maintain patient flow, schedule appointments, and handle phone calls with a professional demeanor.

The role requires collecting patient information, validating insurance eligibility, and entering data into the EHR. The position is full-time with standard day shifts and benefits as part of MercyOne Health System.