Clinic Front Desk Specialist (PRN)

MercyOne Medical Group; Davenport (IA); On-site; USD 16,000 - 20,000; Part time

Job summary

MercyOneHealth System in Davenport, IA is seeking a Clinic Receptionist to greet patients, manage front desk, and maintain smooth patient flow across multiple clinics.

You will schedule appointments, handle calls, verify insurance, and enter demographics into the EHR, ensuring accurate and confidential records.

This PRN, part-time, 12-hour day shifts across locations with the MercyOne team offers competitive benefits.

Qualifications

• High school diploma or equivalent required.
• Ability to read, write, and understand English; strong communication with patients and colleagues.
• Maintain confidentiality of patient information.
• Flexibility to work PRN, including 12-hour shifts across locations.

Responsibilities

• Check-in patients and manage admitting process efficiently.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collect copays/deductibles.
• Copy/scan patient materials into the EMR.

Skills

Interpersonal skills

Professional demeanor

Phone etiquette

Multitasking

Education

High school diploma or equivalent

Tools

EHR systems

Job description

MercyOneHealth System in Davenport, IA is seeking a Clinic Receptionist to greet patients, manage front desk, and maintain smooth patient flow across multiple clinics.

You will schedule appointments, handle calls, verify insurance, and enter demographics into the EHR, ensuring accurate and confidential records.

This PRN, part-time, 12-hour day shifts across locations with the MercyOne team offers competitive benefits.