Clinic Front Desk & Scheduling Specialist

Trinity Health; Des Moines (IA); On-site; USD 34,000 - 42,000; Full time

Job summary

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors and manage front desk operations at the Des Moines clinic. The role includes patient check-in, scheduling, and accurate data entry into the EHR, while ensuring efficient flow and professional service.

The receptionist will verify insurance eligibility, collect copays, and handle phone communications, all while upholding Trinity Health's mission and guidelines for patient-centered care.

Qualifications

• Must have high school diploma or equivalent.
• BLS for Healthcare Provider required or obtained within 3 months of hire.
• Ability to read, write and understand English and communicate with patients and colleagues.

Responsibilities

• Greet and check in patients and visitors efficiently and courteously.
• Answer phones and direct calls to the appropriate party.
• Schedule appointments according to clinic guidelines and maintain patient flow.
• Enter demographics, insurance, and other data into the EHR and other systems; collect copays and deductibles at time of service.

Skills

Interpersonal skills

Professional demeanor

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR)

Insurance eligibility tools

Job description

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors and manage front desk operations at the Des Moines clinic. The role includes patient check-in, scheduling, and accurate data entry into the EHR, while ensuring efficient flow and professional service.

The receptionist will verify insurance eligibility, collect copays, and handle phone communications, all while upholding Trinity Health's mission and guidelines for patient-centered care.