Clinic Front Desk Specialist - Patient Access & Scheduling

Trinity Health; Davenport (IA); Vor Ort; USD 32.000 - 38.000; Vollzeit

Zusammenfassung

Trinity Health is seeking a Clinic Receptionist to greet patients, manage front desk duties, schedule appointments, verify insurance, and enter patient information into the EHR. The role supports smooth patient flow across multiple clinics including Davenport, NW 53rd, Moline, Eldridge, and Woodlands.

The position requires a high school diploma, BLS certification within three months, and strong English communication.

Qualifikationen

• High school diploma or equivalent required.
• BLS for Healthcare Provider certified or obtained within three months of hire.
• Must have ability to read, write and understand English and communicate effectively with patients.
• Confidentiality of patient information required.
• Must align with Trinity Health mission, values and brand.

Aufgaben

• Greet patients and visitors; manage front desk duties and patient flow.
• Check-in patients and complete admitting steps per policies.
• Answer and route phone calls; schedule appointments.
• Obtain and verify patient and insurance information; collect copays and deductibles.
• Enter demographics and insurance data into the EHR and other systems; copy/scan documents as needed.

Kenntnisse

Interpersonal skills

Scheduling appointments

Phone etiquette

Data entry

Ausbildung

High school diploma or equivalent

BLS for Healthcare Provider

Tools

Electronic Health Record (EHR) systems

Jobbeschreibung

Trinity Health is seeking a Clinic Receptionist to greet patients, manage front desk duties, schedule appointments, verify insurance, and enter patient information into the EHR. The role supports smooth patient flow across multiple clinics including Davenport, NW 53rd, Moline, Eldridge, and Woodlands.

The position requires a high school diploma, BLS certification within three months, and strong English communication.