Pediatrics Front Desk & Patient Services Specialist

AltaPointe Health Systems; Mobile (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

AltaPointe Health Systems seeks an organized front desk administrator to manage daily reception tasks in a clinical outpatient setting. You will greet patients, answer calls, verify insurance, collect co-pays, and schedule appointments to ensure smooth patient flow.

The role requires strong Excel and Office skills, knowledge of EMR systems, and a commitment to privacy and accuracy in handling patient information.

Qualifications

• High School graduate with ability to communicate verbally, withstand deadlines, and maintain accuracy.
• Proficiency in Excel and basic computer skills.
• Experience in medical practices, coding, and billing is preferred.
• Proficient with Microsoft Office Suite, EMR, and medical billing software.
• Knowledge of HIPAA and patient confidentiality.

Responsibilities

• Greets all patients and visitors.
• Answers telephone and handles inquiries.
• Verifies insurance information.
• Collects co-pays and posts payments to patient accounts.
• Schedules and reschedules appointments; notifies clinicians.
• Maintains patient confidentiality and privacy.
• Manages front desk flow for different visit types.
• Performs clerical duties and supports team as needed.
• Participates in quality assurance and improvement activities.

Skills

Excel

Problem solving

Verbal communication

Microsoft Office

Education

High School diploma or equivalent

Tools

EMR software

Medical billing software

Practice management system

Phone system

Job description

AltaPointe Health Systems seeks an organized front desk administrator to manage daily reception tasks in a clinical outpatient setting. You will greet patients, answer calls, verify insurance, collect co-pays, and schedule appointments to ensure smooth patient flow.

The role requires strong Excel and Office skills, knowledge of EMR systems, and a commitment to privacy and accuracy in handling patient information.