Outpatient Front Desk & Admin Specialist

AltaPointe Health Systems; Mobile (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

AltaPointe Health Systems in Mobile, AL seeks a capable Office Administrative Associate to support outpatient programs. The role handles front-desk reception, patient check-ins, insurance verification, co-pay collection, and appointment scheduling to ensure smooth clinic operations.

The ideal candidate has strong communication, organizational skills, and a commitment to patient confidentiality within a busy outpatient setting.

Qualifications

• High school diploma or equivalent required.
• Excellent organizational and communication skills.
• Experience with medical office reception or similar setting preferred.

Responsibilities

• Greets and assists consumers at the front desk.
• Schedule and reschedule appointments; handle cancellations.
• Verify insurance and collect co-pays; process payments.
• Answer phones and route requests to clinicians or staff.
• Maintain confidentiality of patient information and records.

Skills

Customer service

Phone etiquette

Data entry

Billing

Privacy & confidentiality

Teamwork

Education

High school diploma

Tools

Avatar

Job description

AltaPointe Health Systems in Mobile, AL seeks a capable Office Administrative Associate to support outpatient programs. The role handles front-desk reception, patient check-ins, insurance verification, co-pay collection, and appointment scheduling to ensure smooth clinic operations.

The ideal candidate has strong communication, organizational skills, and a commitment to patient confidentiality within a busy outpatient setting.