Pediatrics Front Desk Coordinator – Friendly & Detail‑Oriented

HR Professional Solutions, Llc; Southfield Township (MI); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

Medical Center Pediatrics is seeking a friendly Front Desk Staff Member to join our team. You will greet patients and families, answer phones, schedule appointments, verify insurance, maintain records, process documents and faxes, collect payments, and assist with basic billing questions.

Ideal candidates will have strong customer service, attention to detail, dependability, and the ability to multitask in a busy medical office.

Qualifications

• Front desk or reception experience is advantageous.
• Experience in a medical office is a plus.
• Strong customer service and communication skills are required.
• Ability to maintain patient confidentiality and privacy standards.

Responsabilités

• Greet patients and families as they arrive and assist with check-in.
• Answer incoming calls and route them appropriately.
• Schedule and confirm appointments.
• Verify insurance and demographic information.
• Maintain patient records and ensure accuracy of documents and faxes.
• Assist with basic billing questions and process payments.
• Communicate with physicians and clinical staff as needed.

Connaissances

Customer service

Communication

Attention to detail

Dependability

Multitasking

Teamwork

Description du poste

Medical Center Pediatrics is seeking a friendly Front Desk Staff Member to join our team. You will greet patients and families, answer phones, schedule appointments, verify insurance, maintain records, process documents and faxes, collect payments, and assist with basic billing questions.

Ideal candidates will have strong customer service, attention to detail, dependability, and the ability to multitask in a busy medical office.