Pediatric Front Desk & Admin Specialist

AltaPointe Health; Mobile (AL); On-site; USD 28,000 - 38,000; Full time

Job summary

AltaPointe Health in Mobile, AL seeks an Office Professional to manage front desk operations in a clinical outpatient setting. You will greet patients, verify insurance, collect co-pays, schedule visits, and assist with posting to patient accounts.

The role requires strong communication, privacy awareness, and the ability to handle multiple tasks calmly throughout shifts. Applicants should have a high school diploma, proficiency in Excel, and experience with EMR/medical billing software.

Qualifications

• High School diploma or equivalent with ability to communicate verbally.
• Proficiency in Excel and Microsoft Office Suite required.
• Experience with EMR and medical billing software preferred.
• Knowledge of HIPAA compliance and patient privacy standards.

Responsibilities

• Greet patients and visitors and verify insurance information.
• Collect co-pays, schedule and reschedule appointments, and post payments.
• Answer phone lines, transfer messages, and assist clinicians as needed.
• Maintain confidentiality of patient records and ensure accurate record keeping.
• Coordinate patient flow and support crisis-related service coordination as needed.
• Assist with clerical duties, audits, and quality improvement activities.

Skills

Problem solving

Independent work

Verbal communication

Education

High School diploma or equivalent

Tools

Excel

Microsoft Office Suite

EMR

Medical billing software

Job description

AltaPointe Health in Mobile, AL seeks an Office Professional to manage front desk operations in a clinical outpatient setting. You will greet patients, verify insurance, collect co-pays, schedule visits, and assist with posting to patient accounts.

The role requires strong communication, privacy awareness, and the ability to handle multiple tasks calmly throughout shifts. Applicants should have a high school diploma, proficiency in Excel, and experience with EMR/medical billing software.