Pediatric Practice Operations Lead

Hero Practice Services; Colorado Springs (CO); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Monthly bonuses

Paid time off (PTO)

Paid holidays

Job summary

Academy Kids Dental, Vision, & Orthodontics in Colorado Springs, CO, is seeking an Assistant Operations Manager to optimize front office processes and support HR functions within a pediatric dental, vision, and orthodontic practice. You will report to the Operations Manager and help drive patient and organizational goals.

The role emphasizes staff development, efficient scheduling, benefits verification, payroll oversight, and maintaining a welcoming clinical environment for underserved children.

Qualifications

• Experience in a dental practice or medical office is a plus.
• At least one year of demonstrated administrative experience.
• Ability to multitask and manage front desk and HR-related tasks.

Responsibilities

• Build a team-friendly culture and support staff development.
• Schedule appointments for all patient services.
• Verify insurance benefits and manage payroll and timesheets.
• Supervise front desk staff and ensure smooth office processes.
• Create contracts and payment plans for private pay patients.
• Ensure patients are teched and scribed in a timely manner.
• Prepare accurate patient insurance letters.
• Keep the office clean and presentable for patients.

Skills

Scheduling

Administrative tasks

Customer service

Multitasking

Tools

ECW/Dolphin Database

Payroll systems

Intero Order processing

Google Docs

Documents portal spreadsheet software

Word

Excel

Job description

Academy Kids Dental, Vision, & Orthodontics in Colorado Springs, CO, is seeking an Assistant Operations Manager to optimize front office processes and support HR functions within a pediatric dental, vision, and orthodontic practice. You will report to the Operations Manager and help drive patient and organizational goals.

The role emphasizes staff development, efficient scheduling, benefits verification, payroll oversight, and maintaining a welcoming clinical environment for underserved children.