Pediatric Dental Operations Leader

D4C Dental; Potomac (MD); Presencial; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

Dentistry for Children - Potomac is seeking an experienced Operations Manager to lead daily practice operations, support team development, and ensure an outstanding patient experience. You will oversee business and administrative functions, drive financial performance, and collaborate with HR, Marketing, and Finance to align goals.

The role emphasizes leadership, compliance, and cross-department coordination to deliver high-quality pediatric dental care in a welcoming environment.

Qualificações

• Bachelor’s degree in Business or related field preferred; Master’s degree a plus.
• 3–5 years of progressive leadership and practice management experience.
• Experience mentoring, coaching and developing staff.
• Strong communication, problem-solving, critical-thinking and decision-making skills.
• Solid business acumen with ability to manage expenses and drive operational and financial results.
• Excellent organizational skills with the ability to prioritize, schedule, and manage competing demands.
• Ability to collaborate across departments and build strong working relationships.

Responsabilidades

• Lead Daily Operations: oversee operations, administrative functions, and front- and back-office support for efficient workflows and a great patient experience.
• Build a Strong Team: mentor, coach, and develop staff while fostering a positive, collaborative culture.
• Drive Practice Performance: monitor financial results, revenue growth, expenses, patient retention, and case acceptance.
• Support Hiring and Development: partner on recruiting, onboarding, training, and performance management.
• Enhance the Patient Experience: promote satisfaction and improve access to care.
• Strengthen Team Engagement: conduct regular staff meetings and address concerns.
• Maintain Compliance and Safety: ensure adherence to policies and regulations and training.
• Coordinate Across Departments: collaborate with HR, Marketing, Finance to support goals and revenue cycle.
• Maintain Credentials and Training: keep licenses current and complete mandatory training.

Conhecimentos

Leadership

Mentoring

Communication

Problem-solving

Critical thinking

Decision making

Organizational skills

Cross-department collaboration

Expense management

Financial results

Formação académica

Bachelor’s degree in Business

Master’s degree

Descrição da oferta de emprego

Dentistry for Children - Potomac is seeking an experienced Operations Manager to lead daily practice operations, support team development, and ensure an outstanding patient experience. You will oversee business and administrative functions, drive financial performance, and collaborate with HR, Marketing, and Finance to align goals.

The role emphasizes leadership, compliance, and cross-department coordination to deliver high-quality pediatric dental care in a welcoming environment.