Pediatric Front Desk Specialist - Bonus & PTO

Hero Practice Services; Colorado Springs (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Monthly bonuses

PTO

Paid holidays

Career growth within your practice and

Job summary

Academy Kids Dental, Vision, & Orthodontics in Colorado Springs, CO, is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payments within a pediatric dental practice. Deliver a red-carpet experience to patients and caregivers, manage confirmations and reminders, and help keep the schedule full and organized.

The role supports high-quality, compassionate dental services for underserved children and

Qualifications

• Attention to detail and ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Preferred knowledge of Microsoft Word and Excel, and eCW.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Adhere to scheduling best practices to ensure the patient’s time is being optimized.
• Review patient and family health needs to ensure all needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.

Skills

Attention to detail

Interpersonal skills

Microsoft Word

Microsoft Excel

eCW

Tools

eCW

Job description

Academy Kids Dental, Vision, & Orthodontics in Colorado Springs, CO, is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payments within a pediatric dental practice. Deliver a red-carpet experience to patients and caregivers, manage confirmations and reminders, and help keep the schedule full and organized.

The role supports high-quality, compassionate dental services for underserved children and