Patient Services & Billing Specialist

Hugh Chatham Health; Mundelein (IL); On-site; USD 56,757,000 - 85,136,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off (PTO)

Educational Assistance Program

Retirement plan with employer match

Job summary

Advocate Medical Group in Mundelein, IL is seeking a Patient Service Representative to support providers, connect with patients, and ensure a seamless, compassionate experience. The role involves front-line patient interactions and assistance across scheduling, billing, and records.

The position is full-time, with typical hours Mon-Fri and a modest rotation including one late night and one Saturday per month. 40 hours weekly, competitive benefits, and opportunities for career growth.

Qualifications

• High school diploma required.
• 1-2 years of related customer service experience is preferred.
• Experience handling difficult callers/patients is a plus.

Responsibilities

• Patient Services: provide high-quality service to patients arriving for appointments or contacting the office for information.
• Billing Services: ensure accurate entry of billing information at the point of service and follow-up on missing data.
• Medical Record Services: maintain accurate and timely medical records according to practice standards.

Skills

Customer service

Education

High school diploma

Job description

Advocate Medical Group in Mundelein, IL is seeking a Patient Service Representative to support providers, connect with patients, and ensure a seamless, compassionate experience. The role involves front-line patient interactions and assistance across scheduling, billing, and records.

The position is full-time, with typical hours Mon-Fri and a modest rotation including one late night and one Saturday per month. 40 hours weekly, competitive benefits, and opportunities for career growth.