Patient Services & Billing Specialist

Advocate Health; Park Ridge (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Advocate Health’s Aurora Medical Group in Park Ridge, IL seeks a Patient Service Representative to support providers and patients with appointments, billing, and records. You will handle scheduling, collect payments, and ensure accurate patient information in the billing system.

The role emphasizes compassionate patient interactions, collaboration with clinical staff, and maintaining high-quality records and service standards throughout the ambulatory care setting.

Qualifications

• Minimum one to two years of customer service experience.
• Experience handling difficult callers or patients.

Responsibilities

• Schedule appointments and manage clinical communications.
• Billing information collection and entry at the point of service.
• Maintain accurate medical records and patient information.

Skills

Customer service experience

Handling difficult callers

Education

High school diploma or equivalent

Job description

Advocate Health’s Aurora Medical Group in Park Ridge, IL seeks a Patient Service Representative to support providers and patients with appointments, billing, and records. You will handle scheduling, collect payments, and ensure accurate patient information in the billing system.

The role emphasizes compassionate patient interactions, collaboration with clinical staff, and maintaining high-quality records and service standards throughout the ambulatory care setting.