Pediatric Patient Scheduling & Insurance Specialist

Children's National Medical Center; Fairland (MD); On-site; USD 25,000 - 37,000; Part time

Job summary

Children's National Medical Center in Silver Spring, MD is seeking a PRN Registration and Scheduling Specialist to support families by phone, schedule appointments, verify insurance, and maintain accurate records. A minimum of one year experience in patient registration is required, along with a high school diploma or GED.

The role requires availability for at least three days per week, including Mondays and Fridays, with shifts varying by business needs.

Qualifications

• High School Diploma or GED required.
• 1 year of experience in patient registration and scheduling, and insurance screening/verification.

Responsibilities

• Register and schedule patients by telephone using physician scheduler and guidelines.
• Inform patients/parents of scheduling rules, pre-authorizations, and payment expectations.
• Enter accurate notes and collect information for documentation.
• Provide courteous, proactive customer service and escalate difficult calls as needed.
• Verify insurance eligibility and obtain authorizations; discuss payment options.

Skills

Customer service

Phone communication

Scheduling

Education

High School Diploma or GED

Job description

Children's National Medical Center in Silver Spring, MD is seeking a PRN Registration and Scheduling Specialist to support families by phone, schedule appointments, verify insurance, and maintain accurate records. A minimum of one year experience in patient registration is required, along with a high school diploma or GED.

The role requires availability for at least three days per week, including Mondays and Fridays, with shifts varying by business needs.