Pediatric Front Desk & Scheduling Specialist

Children's National Hospital; Washington (District of Columbia); On-site; USD 25,000 - 38,000; Full time

Job summary

Children's National Hospital in the Washington, DC area is seeking a Patient Service Representative to handle medical front office duties, greet patients and manage scheduling. You will verify insurance, collect copays, and maintain EHRs with accuracy.

The role involves processing referrals, assisting in staff training, and performing daily tasks under close supervision to support a busy Pediatric practice.

Qualifications

• Minimum Education High School Diploma or GED (Required)
• Minimum Work Experience 1 year Medical office/business office setting (Preferred)
• Basic knowledge of Microsoft Office suite and medical terminology.

Responsibilities

• Greet patients and visitors and schedule appointments.
• Verify insurance eligibility and collect copays/deductibles/balances.
• Maintain patient electronic health records (EHR) and handle routine administrative tasks.
• Process referrals and assist in training new staff.
• Perform daily duties under supervision.

Skills

Customer service

Communication

Attention to detail

Office procedures

Education

High School Diploma or GED

Tools

Microsoft Office

EHR software

Job description

Children's National Hospital in the Washington, DC area is seeking a Patient Service Representative to handle medical front office duties, greet patients and manage scheduling. You will verify insurance, collect copays, and maintain EHRs with accuracy.

The role involves processing referrals, assisting in staff training, and performing daily tasks under close supervision to support a busy Pediatric practice.