Pediatric Patient Experience Coordinator

Ivy Rehab; Glen Allen (VA); On-site; USD 25,000 - 28,000; Full time

Job summary

Ivy Health in Glen Allen, VA is seeking a Patient Coordinator to join our front office team. You will be the first point of contact for patients, handling registration and scheduling while supporting the clinical team to ensure smooth clinic operations.

Ideal candidates have 2+ years in healthcare administration, strong MS Office skills, and a customer-service orientation. This role offers a 40-hour workweek, competitive hourly pay, and opportunities for growth within Ivy Health.

Qualifications

• 2+ years of administrative experience in healthcare.
• Proficiency in Excel, Word, Outlook.
• Strong time management and multitasking in fast-paced settings.
• Self-motivated with eagerness to learn and grow.
• Commitment to exceptional patient outcomes.

Responsibilities

• Be the first point of contact for patients and families.
• Handle patient registration and scheduling.
• Maintain accurate patient records and manage appointments.
• Provide excellent customer service and support the clinical team.

Skills

Time management

Multitasking

Self-motivation

Adaptability

Patient-focused service

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Ivy Health in Glen Allen, VA is seeking a Patient Coordinator to join our front office team. You will be the first point of contact for patients, handling registration and scheduling while supporting the clinical team to ensure smooth clinic operations.

Ideal candidates have 2+ years in healthcare administration, strong MS Office skills, and a customer-service orientation. This role offers a 40-hour workweek, competitive hourly pay, and opportunities for growth within Ivy Health.