Pediatric Patient Coordinator – Clinic Operations

ivyhealth; Glen Allen (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Program

discount program

complementary therapy services

401(k) with company match

PTO accrual

6 holidays

access to online education platform

Paid parental leave (after 26 weeks of

employment)

Job summary

Ivy Health is seeking a Patient Coordinator in Glen Allen, VA (Peds) to join our friendly clinic team. This full-time role handles patient registration, scheduling, and front-office tasks to ensure a welcoming and organized experience for patients and families.

The coordinator will maintain accurate records, support clinic workflows, and deliver excellent customer service while collaborating with the clinical team to keep operations running smoothly.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• The Patient Coordinator serves as the first point of contact for patients and families.
• Register patients, schedule appointments and support front office operations.
• Maintain accurate patient records and coordinate between patients and the clinical team.
• Provide excellent customer service to patients and families.

Skills

Administrative experience

Customer service

Time management

Multi-tasking

Eagerness to learn

Positive attitude

Tools

Excel

Word

Outlook

Job description

Ivy Health is seeking a Patient Coordinator in Glen Allen, VA (Peds) to join our friendly clinic team. This full-time role handles patient registration, scheduling, and front-office tasks to ensure a welcoming and organized experience for patients and families.

The coordinator will maintain accurate records, support clinic workflows, and deliver excellent customer service while collaborating with the clinical team to keep operations running smoothly.