Pediatric Care Front Desk Coordinator

Ivy Health Inc; Glen Allen (VA); On-site; USD 25,000 - 28,000; Full time

Job summary

Ivy Health Inc is seeking a Patient Coordinator for our Glen Allen, VA clinic (Peds). You will be the first point of contact, handling patient registration, scheduling, and essential front-office tasks to ensure a welcoming and organized clinic experience.

You will maintain patient records, coordinate between patients and clinicians, and deliver exceptional customer service to families while adapting to a fast-paced ambulatory care environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Willingness to learn and grow professionally.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Serve as the first point of contact for patients and families, handling front-office tasks.
• Maintain accurate patient records and manage appointment scheduling for a smooth clinic flow.

Skills

Admin experience

MS Office

Time management

Multi-tasking

Adaptability

Willing to learn

Patient care focus

Job description

Ivy Health Inc is seeking a Patient Coordinator for our Glen Allen, VA clinic (Peds). You will be the first point of contact, handling patient registration, scheduling, and essential front-office tasks to ensure a welcoming and organized clinic experience.

You will maintain patient records, coordinate between patients and clinicians, and deliver exceptional customer service to families while adapting to a fast-paced ambulatory care environment.