Pediatric Patient Care Coordinator

Ivy Rehab; Williamsburg (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Ivy Rehab for Kids in Williamsburg, VA seeks a Patient Coordinator to support front-desk operations and patient care. You will check-in patients, schedule appointments, handle phone inquiries, verify insurance, and assist with payments to keep the clinic running smoothly.

Ideal candidates bring at least 2 years of healthcare administration, strong Microsoft Office skills, excellent time management, and a proactive, team‑oriented mindset committed to outstanding patient experiences.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Strong time management and the ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and a positive attitude with fluctuating workloads.
• Eagerness to learn and grow in a clinical setting.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients, schedule appointments, and answer phone calls.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patient registrations.
• Support clinic operations to maintain optimal performance.
• Collaborate with clinicians and staff to enhance patient experience.

Skills

Administrative experience

Time management

Multi-tasking

Self-motivation

Adaptability

Willingness to learn

Patient care dedication

Education

Healthcare admin experience

Tools

Microsoft Office

Job description

Ivy Rehab for Kids in Williamsburg, VA seeks a Patient Coordinator to support front-desk operations and patient care. You will check-in patients, schedule appointments, handle phone inquiries, verify insurance, and assist with payments to keep the clinic running smoothly.

Ideal candidates bring at least 2 years of healthcare administration, strong Microsoft Office skills, excellent time management, and a proactive, team‑oriented mindset committed to outstanding patient experiences.