Pediatric Patient Care Coordinator (Flexible Hours)

Lowcountry Therapy; Bluffton, Northern (SC, KY); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Flexible schedules including paid time

Health, dental, vision plans and short

We match 401(k) plan with 4%

Week of Christmas & New Year closure

Job summary

Lowcountry Therapy Group seeks a compassionate Patient Care Coordinator to join our pediatric therapy team. You will be the first contact for families, coordinating scheduling, intake, insurance verification, and daily administrative tasks within a fast-paced clinical setting.

You will welcome patients, manage appointments, verify benefits, process payments, and liaise between families and therapists. HIPAA compliance and excellent communication are essential for success.

Qualifications

• HS diploma or GED required.
• Minimum 2 years in an administrative or receptionist role.
• Bilingual (English/Spanish) a plus.
• Ability to work evenings until 6:30pm, potential for Fridays off.
• Previous scheduling experience in a medical environment a plus!
• Must be proficient in Microsoft Word, Excel, and Google Drive.

Responsibilities

• Welcome patients and families with a friendly, professional, and caring attitude.
• Schedule, confirm, and manage patient appointments to maximize therapist schedules.
• Coordinate new patient intake, collect required documentation, and maintain accurate patient records.
• Verify insurance benefits and obtain authorizations as needed.
• Answer incoming phone calls, emails, and patient inquiries promptly and professionally.
• Process patient payments and maintain accurate financial records.
• Communicate effectively with therapists, families, and team members regarding scheduling and patient needs.
• Maintain confidentiality and ensure compliance with HIPAA and company policies.
• Assist with general administrative tasks to support the daily operations of the clinic.

Skills

Communication skills

Organization

Multitasking

Time management

Bilingual English/Spanish

Education

HS diploma or GED

Tools

Microsoft Word

Excel

Google Drive

Job description

Lowcountry Therapy Group seeks a compassionate Patient Care Coordinator to join our pediatric therapy team. You will be the first contact for families, coordinating scheduling, intake, insurance verification, and daily administrative tasks within a fast-paced clinical setting.

You will welcome patients, manage appointments, verify benefits, process payments, and liaise between families and therapists. HIPAA compliance and excellent communication are essential for success.