Pediatric Care Coordination & Early Intervention Specialist

Little Land Pediatric Therapy & Play Gym; Arcadia (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Little Land Pediatric Therapy & Play Gym is seeking a Contract Coordinator to oversee patient intake, care coordination, and scheduling with regional centers, referral sources, and vendors. This role ensures timely access to therapy services and supports families throughout the intake process.

You will maintain contract documentation, monitor authorizations, and help maximize therapist productivity while delivering exceptional customer service in a fast-paced clinic.

Qualifications

• 1–2+ years of experience in patient intake, scheduling, or care coordination in pediatric settings.
• Experience with Regional Centers, insurance authorizations, or healthcare referrals strongly preferred.
• Bilingual ability a plus (English/Spanish or English/Mandarin) is a plus but not required.

Responsibilities

• Coordinate patient intake from referral through admission to therapy services.
• Verify referrals, authorizations, insurance, and regional center eligibility.
• Educate families about therapy services, scheduling, and clinic policies.
• Coordinate evaluations and initiate therapy services promptly.
• Maintain communication with families throughout care; monitor progress and continuity.
• Coordinate referrals between physicians, schools, regional centers, and community agencies.
• Build, maintain, and optimize therapist schedules; manage evaluations and follow-ups.
• Monitor cancellations, no-shows, and waitlists; maximize productivity while ensuring quality care.
• Monitor contract deadlines, renewals, and documentation with Regional Centers.

Skills

Organizational skills

Verbal and written communication

Scheduling software

EMR / practice management systems

Attention to detail

Multitasking

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Scheduling software

EMR / practice management systems

Office software (MS Office)

Job description

Little Land Pediatric Therapy & Play Gym is seeking a Contract Coordinator to oversee patient intake, care coordination, and scheduling with regional centers, referral sources, and vendors. This role ensures timely access to therapy services and supports families throughout the intake process.

You will maintain contract documentation, monitor authorizations, and help maximize therapist productivity while delivering exceptional customer service in a fast-paced clinic.