Pediatric Patient Access Specialist

Playground Management MSO LLC; Kingston (Luzerne County); On-site; USD 32,000 - 48,000; Full time

Job summary

Playground Management MSO LLC in Kingston, PA seeks a Patient Access Representative to greet families, handle scheduling, registration, and insurance verification, ensuring readiness for care. You will maintain accurate demographics and records, and provide a friendly front-desk experience in a pediatric clinic.

This full-time role requires HIPAA compliance, strong customer service, and flexibility to travel between clinic locations.

Qualifications

• High school diploma or GED.
• Minimum one year of customer service experience.
• Ability to travel between clinic locations.

Responsibilities

• Answers calls for multiple areas using standard greetings.
• Verifies demographics and insurance information with accuracy.
• Schedules appointments in electronic system and communicates guidelines.
• Processes payments and handles billing inquiries between patients and insurers.
• Maintains patient confidentiality and HIPAA compliance.

Skills

Customer service

Front desk operations

HIPAA compliance

Education

High school diploma or GED

Tools

EMR systems

Job description

Playground Management MSO LLC in Kingston, PA seeks a Patient Access Representative to greet families, handle scheduling, registration, and insurance verification, ensuring readiness for care. You will maintain accurate demographics and records, and provide a friendly front-desk experience in a pediatric clinic.

This full-time role requires HIPAA compliance, strong customer service, and flexibility to travel between clinic locations.