Pediatric Patient Access & Front Desk Specialist

Playground Management MSO LLC; Pennsylvania; On-site; USD 38,000 - 48,000; Full time

Job summary

Playground Management MSO LLC is seeking a Patient Access Representative to be the friendly first face families meet when they visit our pediatric clinic. You will handle scheduling, registration, and insurance verification to ensure patients are ready for care.

You will support front-desk operations with accuracy, HIPAA compliance, and excellent customer service, coordinating with providers and staff to deliver a smooth, compassionate patient experience for children and families.

Qualifications

• High school diploma or GED completed.
• Minimum 1 year of customer service experience.
• Reliable transportation and ability to travel between clinic locations.

Responsibilities

• Answers calls for multiple areas with standard greetings.
• Verifies demographics, insurance, and medical information accurately.
• Schedules appointments in electronic systems per department guidelines.
• Provides information on appointment details, location, parking and policies.
• Handles payments and billing issues between patients and insurance.
• Maintains confidentiality and HIPAA compliance.

Skills

Front-desk operations

Customer service

EMR systems

Communication

Attention to detail

HIPAA compliance

Education

High school diploma or GED

Tools

EMR systems

Job description

Playground Management MSO LLC is seeking a Patient Access Representative to be the friendly first face families meet when they visit our pediatric clinic. You will handle scheduling, registration, and insurance verification to ensure patients are ready for care.

You will support front-desk operations with accuracy, HIPAA compliance, and excellent customer service, coordinating with providers and staff to deliver a smooth, compassionate patient experience for children and families.