Pediatric Patient Access & Scheduling Specialist

Shriners Children's; St. Louis (MO); On-site; USD 34,000 - 42,000; Full time

Job summary

Shriner's Children’s is seeking a Patient Access Representative to support patients and caregivers during life-changing events, including scheduling, pre-registration, and registration of new and existing patients. The role involves answering phones, guiding patients to external financial resources, and ensuring compliance with hospital and regulatory requirements.

You will verify insurance, identify uninsured patients for financial counseling, and assist with applications for external

Qualifications

• Experience in patient access, scheduling, registration or customer service in healthcare is required.
• High School diploma or GED is required.
• Compensation is determined based on years of relevant experience and departmental equity.

Responsibilities

• Processes appointment requests for all types of outpatient appointments for new and established patients.
• Obtains patient consents.
• Performs registration of patients.
• Scheduling of outside tests.
• Completes verification of insurance prior to patient arrival for services.
• Identifies uninsured patients to perform financial counseling.
• Assists with completing applications for external sources.

Skills

Customer service

Scheduling

Registration

Education

High School diploma/GED

Job description

Shriner's Children’s is seeking a Patient Access Representative to support patients and caregivers during life-changing events, including scheduling, pre-registration, and registration of new and existing patients. The role involves answering phones, guiding patients to external financial resources, and ensuring compliance with hospital and regulatory requirements.

You will verify insurance, identify uninsured patients for financial counseling, and assist with applications for external