Pediatric Orthopedics Patient Access Specialist

FMOL Health; Lafayette (LA); On-site; USD 19,000 - 25,000; Full time

Job summary

FMOL Health in Lafayette, LA seeks a patient registrar responsible for accurate EMR patient registration, insurance verification, and collecting payments while ensuring a best-in-class patient experience. Under close supervision, you will navigate Epic, support front desk operations, coordinate with clinicians, and explain billing procedures to patients to minimize confusion.

This role emphasizes attention to detail, customer service, and the ability to multi-task in a fast-paced clinic

Qualifications

• 6 months experience in a customer service/front desk role.
• Bachelor's degree may substitute for experience.

Responsibilities

• Register patients accurately in EMR and verify insurance.
• Collect payments and explain charges to patients.
• Schedule patient appointments and manage flow through the clinic.
• Answer patient questions and maintain patient records.
• Coordinate with physicians and staff to ensure timely referrals.
• Ensure compliance with payor regulations and billing processes.

Skills

Customer service

Front desk operations

Communication skills

Education

High School Diploma or Equivalent

Bachelor's degree may substitute for experience

Tools

Epic

Job description

FMOL Health in Lafayette, LA seeks a patient registrar responsible for accurate EMR patient registration, insurance verification, and collecting payments while ensuring a best-in-class patient experience. Under close supervision, you will navigate Epic, support front desk operations, coordinate with clinicians, and explain billing procedures to patients to minimize confusion.

This role emphasizes attention to detail, customer service, and the ability to multi-task in a fast-paced clinic