Patient Access & Billing Liaison

FMOLHS; Baton Rouge (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

FMOLHS is seeking a Patient Access Representative for Internal Medicine at Hennessy in Baton Rouge. You will register patients in Epic, verify insurance, collect required payments, and ensure a best-in-class patient experience under supervision.

The role emphasizes accurate data entry, scheduling oversight, and coordination with clinicians to meet payor requirements and access to services.

Qualifications

• Experience: 6 months in a customer service/front desk role or a graduate of a front office/medical office program.
• Education: High School Diploma or Equivalent

Responsibilities

• Register patients in Epic and verify insurance and payments.
• Answer patient questions and provide courteous assistance to ensure a smooth visit.
• Explain billing procedures and help patients with payment plans as needed.
• Maintain accurate patient records and support efficient clinic flow.

Skills

Professional demeanor

Customer service

Multi-tasking

Critical thinking

Computer literacy

Education

High School Diploma or Equivalent

Tools

Epic

Job description

FMOLHS is seeking a Patient Access Representative for Internal Medicine at Hennessy in Baton Rouge. You will register patients in Epic, verify insurance, collect required payments, and ensure a best-in-class patient experience under supervision.

The role emphasizes accurate data entry, scheduling oversight, and coordination with clinicians to meet payor requirements and access to services.