Patient Access Navigator – Pediatrics Neurosurgery

FMOL Health; Lafayette (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

FMOL Health in Lafayette, LA is seeking a patient registrar to accurately register patients in the EMR, validate patient information, verify insurance coverage, and collect required payments while ensuring a best-in-class patient experience.

This role supports clinicians by managing patient flow in Epic, answering questions about billing procedures, discussing liability with patients, and ensuring payor requirements are met while upholding privacy standards and courteous service.

Qualifications

• Experience: 6 months in a customer service/front desk role or a front office/medical office program.
• Education: High School Diploma or Equivalent.

Responsibilities

• Register patients accurately in the EMR, verify insurance coverage, and collect required payments.
• Inform patients about billing procedures and anticipated charges to aid understanding of liability.
• Ensure a best-in-class patient experience and smooth patient flow through the clinic.

Skills

Customer service

Front desk

Multi-tasking

Critical thinking

Computer literacy

Education

High School Diploma or Equivalent

Tools

Epic

Job description

FMOL Health in Lafayette, LA is seeking a patient registrar to accurately register patients in the EMR, validate patient information, verify insurance coverage, and collect required payments while ensuring a best-in-class patient experience.

This role supports clinicians by managing patient flow in Epic, answering questions about billing procedures, discussing liability with patients, and ensuring payor requirements are met while upholding privacy standards and courteous service.