Patient Care Front Desk Specialist

Hackensack Meridian Health; Neptune Township (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health in Neptune Township, NJ is hiring a Medical Office Specialist to perform front desk and administrative duties in ambulatory settings.

You will support the team by handling check-in/out, scheduling, registrations, and post-visit follow-ups, ensuring patient satisfaction and accuracy in EMR documentation.

Ideal candidates have high school diploma or GED and 1+ year of public-facing experience; travel to other locations may be required.

Qualifications

• High school diploma or GED with customer service experience preferred.
• Strong multitasking and professional communication in a fast-paced setting.
• Proficiency in Microsoft Office and EMR/EHR software required.

Responsibilities

• Promotes patient satisfaction with friendly, helpful interactions.
• Greet patients and visitors promptly and courteously.
• Manage check-in/check-out, collect copayments, verify insurance.
• Enter patient demographics in EMR and handle payments.
• Assist with scheduling, documentation, and post-visit follow-ups.
• Travel to other locations as needed.

Skills

Customer service

Multitasking

Communication skills

Professional demeanor

Microsoft Office

EMR/EHR experience

Education

High School diploma or GED

Associates Degree

EMR/EHR certification

Tools

EMR/EHR systems

Microsoft Outlook

Front desk software

Job description

Hackensack Meridian Health in Neptune Township, NJ is hiring a Medical Office Specialist to perform front desk and administrative duties in ambulatory settings.

You will support the team by handling check-in/out, scheduling, registrations, and post-visit follow-ups, ensuring patient satisfaction and accuracy in EMR documentation.

Ideal candidates have high school diploma or GED and 1+ year of public-facing experience; travel to other locations may be required.