Ambulatory Medical Office Front Desk Specialist

Hackensack Meridian Health; Maywood (NJ); On-site; USD 22,000 - 30,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to perform a variety of secretarial and administrative duties for the outpatient medical office. The role focuses on front desk functions, scheduling, registration, check-in/check-out, and post-visit support to ensure optimal patient experience.

Requirements include a high school diploma or GED, 1+ year customer service experience, strong computer skills (MS Office/Google Suite), and the ability to travel between locations.

Qualifications

• High School diploma or GED or equivalent.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
• Ability to navigate competing priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
• Excellent written and verbal communication skills.

Responsibilities

• Provide front desk support in ambulatory setting, handling check-in and check-out processes.
• Assist with scheduling and registration for patient visits.
• Support patients post-visit for appointment needs and concerns.

Skills

Written and verbal communication

Proficient computer skills

Education

High School diploma or GED

Associates Degree

EMR/EHR experience

Prior clerical training

1 year customer service experience

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to perform a variety of secretarial and administrative duties for the outpatient medical office. The role focuses on front desk functions, scheduling, registration, check-in/check-out, and post-visit support to ensure optimal patient experience.

Requirements include a high school diploma or GED, 1+ year customer service experience, strong computer skills (MS Office/Google Suite), and the ability to travel between locations.