Pediatric Front Desk Specialist (Hybrid: In-Office/Remote)

Detroit Institute of Arts; Tampa (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

Pediatric Associates Family of Companies in Tampa, FL is seeking a friendly Medical Receptionist who greets patients, collects information and coordinates visits. You will handle check-in/out, verify insurance, and support a busy pediatric office.

The role requires at least 1 year in a medical office and a valid driver's license. You will work on-site, interact with patients and staff, and help maintain accurate records and payments.

Qualifications

• Minimum 1 year experience in a medical office setting preferred.
• Must have a valid driver’s license upon hire and for duration of employment.

Responsibilities

• Check-in patients upon arrival, updating demographics, insurance, PCP, pharmacy, collecting co-pays and balances, and obtaining signatures on consents and health questionnaires.
• Check out patients, collect balances, provide visit summaries, referral information, patient portal details, completed forms, and schedule follow-ups.
• Verify patient insurance through Batch Eligibility or on demand; contact patients if insurance is not active or PCP is not appropriate.
• Post-patient charges and payments; perform charge and payment reconciliation.
• Scan and upload documents using the Document Management system.
• Sort and deliver mail and PA documents; maintain a clean waiting area and work area.
• Participate in staff and educational meetings.

Skills

Patient check-in

Customer service

Phone etiquette

Medical terminology

Computer skills

Confidentiality

Attention to detail

Job description

Pediatric Associates Family of Companies in Tampa, FL is seeking a friendly Medical Receptionist who greets patients, collects information and coordinates visits. You will handle check-in/out, verify insurance, and support a busy pediatric office.

The role requires at least 1 year in a medical office and a valid driver's license. You will work on-site, interact with patients and staff, and help maintain accurate records and payments.